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Common Questions

These questions and answers will help explain who we are and what we do.

If you have any suggestions for information that could be added here, we would like to hear from you.


Do you charge for groups?

Because we want to make our groups as accessible for as many families as possible, there is no charge for the groups or courses we run.  However, we do ask for a voluntary contribution of £1 per family for some of our activities to cover costs of materials or refreshments. 


Who can come to your groups?

Parent, carers, childminders, Grandparents.... anyone who has a child under 5 that would enjoy playing at our groups.


Can I leave my child at your group unattended?

No.  Our groups are set up to enable you to spend time with your child, experiencing and learning new things. Therefore, all children should be supervised by the adult that brought them to the group at all times. For some of our parenting courses we are sometimes able to provide a creche.


Why do you discourage mobile phones at your groups?

All our groups are "technology free zones".  As part of our centre safeguarding policy we ask you  not to use mobile phones in our sessions.  This includes talking, texting, taking of photographs and video footage.  Our sessions are designed to give you and your child a fun quality time together and to keep us all safe. 


What is the Advisory Board? 

The Advisory Board meets three times a year.  At this meeting local nursery and primary school providers, health professionals, and other community groups are invited to give their input into the areas that will become our priorities.  For more information about our targets and priorities, please contact Karen via the "contact us" page.


What is Parent Voice?

Because we want parents and local communities to get directly involved in the running their local centres we regularly ask for feedback in the form of survey forms, verbal feedback and parent voice forums. It’s your chance to tell the government what you need to make life better for you and your children.


Is Parent Voice just for Parents and Carers?
No. Childminders, Playgroups, Resident Associations and others are all welcome to have their say. We want everybody who has an interest in families with young children to become involved.


What's in it for me?
  • A chance to meet people and make new friends
  • A chance to shape your children’s future
  • Access to a wide range of local resources through one point of contact